Responsible Gaming

Gaming Should Be Entertainment

At Bee and Bee, we believe that online casino gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. We are committed to promoting responsible gaming practices and supporting the wellbeing of our players.

Please remember: the house always has a mathematical advantage. Only gamble with money you can afford to lose, and never chase losses.

Age Verification

Online casino gaming in Canada is restricted to individuals who are 18 years of age or older (or the legal age of majority in your province, whichever is higher). Bee and Bee verifies the age of all players during registration. If you are under the legal gambling age, you are not permitted to use our services.

We take age verification seriously and reserve the right to request additional documentation to confirm your identity and age at any time.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognize any of the following warning signs in your own behavior, please seek help immediately:

• Chasing Losses: Attempting to recover losses by gambling more frequently or with larger amounts
• Loss of Control: Gambling longer or with more money than intended
• Hiding Gambling Activity: Being secretive about the amount of time or money spent gambling
• Neglecting Responsibilities: Missing work, school, or social commitments due to gambling
• Relationship Conflict: Arguments with family or friends about gambling habits
• Financial Strain: Borrowing money, using credit, or selling possessions to fund gambling
• Withdrawal Symptoms: Feeling anxious, irritable, or depressed when unable to gamble
• Escalation: Needing to gamble with increasing amounts to achieve the same excitement
• Failed Attempts to Quit: Repeated unsuccessful efforts to reduce or stop gambling
• Lying About Gambling: Deceiving loved ones about the extent of your gambling

Self-Help Tools & Responsible Gaming Features

Bee and Bee provides several tools to help you maintain control over your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly). Once your limit is reached, you cannot make additional deposits.
• Loss Limits: Restrict the amount of money you are willing to lose during a gaming session or time period.
• Betting Limits: Control the maximum stake amount per bet or game round.
• Reality Checks: Receive periodic notifications during gameplay reminding you how long you've been playing and how much you've wagered.
• Session Time Limits: Set a maximum duration for your gaming sessions. When time expires, you will be logged out automatically.
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account. During self-exclusion, you will not be able to log in or receive marketing communications from Bee and Bee.

To access these tools, log into your account and visit the "Responsible Gaming" section in your player settings.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, help is available. The following organizations offer free, confidential support:

Canada

• Responsible Gambling Council: www.responsiblegambling.org — Resources, self-assessment tools, and treatment referrals for problem gambling in Canada.
• Gamblers Anonymous: Free peer support meetings across Canada. Visit their website or call for meeting times and locations in your area.
• Ontario Problem Gambling Helpline: 1-888-PROBLEM (1-888-776-5326) — 24/7 confidential support for residents of Ontario.
• British Columbia Gambling Helpline: 1-888-795-6111 — Free counseling and support for BC residents.

International Resources

• GamCare (UK): www.gamcare.org.uk — Free information, advice, and support for problem gambling.
• GamStop (UK): www.gamstop.co.uk — National self-exclusion scheme allowing UK players to exclude themselves from all online gambling operators.
• Gambling Help Online (Australia): www.gamblinghelponline.org.au — Free confidential support and counseling services.
• National Council on Problem Gambling (USA): www.ncpgambling.org — Information, referrals, and resources for problem gambling in the United States.

Take Action Today

If you believe you have a problem with gambling, please seek help immediately. Problem gambling is a treatable condition, and reaching out is a sign of strength, not weakness.

You can:

• Contact one of the support organizations listed above
• Speak with a healthcare provider or therapist
• Use Bee and Bee's self-help tools to regain control
• Set deposit and time limits before playing
• Take a break from gambling and reach out to someone you trust

Help is available. You are not alone.

Contact Bee and Bee Support

If you have questions about our responsible gaming tools or policies, please contact our player support team at support@beeandbee.ca. We are here to help.